Shipping policy

 

Good Science ships orders to eligible addresses within the United States. Orders are processed and fulfilled by our fulfillment partners.

Order Processing

Orders are generally submitted for fulfillment shortly after they are placed. Processing times may vary depending on order volume, product availability, weekends, holidays, or other circumstances outside our control.

Shipping Times

Estimated shipping and delivery times are displayed at checkout when available. Delivery estimates are provided as a guide and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances affecting the carrier.

Shipping Costs

Applicable shipping charges will be displayed at checkout before you complete your purchase. Promotional or free-shipping offers may be subject to specific eligibility requirements.

Tracking

When tracking information becomes available, we will send it to the email address associated with your order. Please allow time for the carrier's tracking system to update after your shipment has been processed.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Lost, Delayed, or Damaged Shipments

If your shipment appears to be lost, significantly delayed, or arrives damaged, please contact us so we can review the issue and assist you. We may request photographs or other information necessary to investigate damaged shipments.

Multiple Shipments

In some circumstances, items in the same order may be shipped separately. If this occurs, you may receive more than one tracking number.

Contact

For questions regarding an order or shipment, contact us at contactus@goodsciencedaily.com.