Refund policy
30-Day Money-Back Guarantee
At Good Science, we stand behind the quality of our products and want you to shop with confidence. That’s why we offer a 30-Day Money-Back Guarantee, subject to the terms outlined below.
Eligibility for Refunds
To be eligible for a refund, all of the following conditions must be met:
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Refund requests must be submitted within 30 days of the confirmed delivery date.
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Requests submitted more than 30 days after delivery are not eligible for a refund.
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Shipping and handling fees are non-refundable.
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Product returns are not required and are not accepted unless otherwise instructed by our Customer Support team.
Refund eligibility is strictly limited to the 30-day period following the confirmed delivery date of your order.
Non-Eligible Refunds
The following are not eligible for refunds:
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Refund requests submitted outside the 30-day guarantee period.
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Subscription renewals or recurring charges that fall outside the applicable 30-day guarantee period.
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Orders for which the applicable 30-day refund period has already expired.
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Requests that do not meet the eligibility requirements stated in this policy.
Refunds will not be issued outside the terms of the 30-Day Money-Back Guarantee.
Subscriptions
Subscription Purchases
Good Science products may be available through an automatically renewing subscription.
By enrolling in a subscription, you authorize Good Science to charge the payment method provided at the frequency selected during checkout, such as every 30 days or another available delivery cadence.
Your subscription will continue to renew automatically until canceled.
By placing your initial subscription order, you acknowledge and agree to the recurring billing terms presented at checkout and to our applicable Subscription Policy.
Subscription Renewals and Refunds
Customers are responsible for managing, modifying, or canceling their subscription before the next scheduled renewal.
Failure to cancel a subscription before a scheduled renewal does not, by itself, constitute grounds for a refund.
Subscription renewal orders are subject to this Refund Policy and its applicable eligibility requirements.
Canceling a Subscription
You may cancel your subscription at any time.
To prevent an upcoming recurring charge, your cancellation must be completed before the next scheduled billing date.
Subscriptions may be managed through your customer subscription portal or by contacting our Customer Support team.
Cancellation prevents future subscription charges but does not automatically cancel or refund an order that has already been processed.
Subscription Billing Information
You are responsible for maintaining current, complete, and accurate billing and account information for your subscription.
This includes keeping your:
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Billing address
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Payment method
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Credit or debit card information
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Card expiration date
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Contact information
up to date.
If your payment information changes, expires, is canceled, or otherwise becomes invalid, you are responsible for updating it through your customer portal or by contacting Customer Support.
Agreement to This Policy
By completing a purchase through the Good Science website, you acknowledge and agree to this Refund Policy, including its eligibility requirements, subscription terms, exclusions, and limitations.
Contact Customer Support
If you have questions about your order or refund eligibility, please contact our Customer Support team within the applicable 30-day period at:
contactus@goodsciencedaily.com
We’ll be happy to review your request and assist you in accordance with this policy.